I don’t know what’s working

I don’t know what’s working

John Wanamaker, a 19th century retailer is accredited with the quote: “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” Many businesses say similar things about their marketing – along the lines of ‘I know some of my...
When is news not news?

When is news not news?

Strictly speaking a business newsletter doesn’t fall into the category of ‘news’.  Most business newsletters are more promotion than news.  The nearest they get to news is the launch of a new product or service. Information about what’s going on in your company really...
Focus on what they want

Focus on what they want

Engagement gets tougher as there’s just so much content on every social platform that it would be a full-time job to try and keep up with it all.  People flick and scroll too quickly to stop and like, share or comment. That doesn’t mean that they’re not reading your...
Why you?

Why you?

The most valuable information your clients can give you is how whatever you do for them makes a difference.  This is one of the reasons I give people a 3-question formula for getting testimonials.  It’s: What did we do for you? What was it like working with us? What...
How long should a blog post be?

How long should a blog post be?

This is a question lots of my clients and people I meet at business events ask.  Sorry to disappoint you, but there’s no definitive answer! Seth Godin writes every day, but sometimes it is as little as 70 words and sometimes it’s 700 (and occasionally even more). The...