Joining up the dots

Joining up the dots

Branding is important – and it is a combination of what your company ‘looks like’, what you say (your message) and what you do.   Your logo, presentation, marketing material and customer interaction all need to be consistent. The style all needs to...
Being an expert

Being an expert

Every one of us has a level of expertise in whatever we do to earn a living, whether you work for yourself or you’re an employee.  If you’ve read Michael Gerber’s The EMyth Revisited you’ll know about the downside of taking your employed...
What stops people reading your message?

What stops people reading your message?

Putting a barrier between your message and your reader makes absolutely no sense at all, but it’s surprising how many companies make it hard for people to process the information presented to them.  Of course, nobody does this deliberately, but also few...