What does your website tell your visitor?

What does your website tell your visitor?

It’s a conversation that I have over and over again and it usually starts with “What do you want to say on your website?” when I’m taking a brief from a client. The answer varies a bit, but almost always includes things like: We want people to know about all our...
What does your website tell your visitor?

12 Key Strategies to Keep Visitors on your Website

If people visit your website and don’t ‘get it’ they disappear fast – often referred to as a high bounce rate.  This is bad news, so you need to know how to hang on to visitors long enough to persuade them to take action. There are lots of reasons why people leave...
What does your website tell your visitor?

The best business books make you laugh!

I’m always reading new books – the web is constantly changing and I need to keep up.  However, some things don’t change for the better and I’m a big fan of common sense when it comes to putting things together for my clients’ websites. If...
Cognitive overload – i.e. ‘my brain hurts’

Cognitive overload – i.e. ‘my brain hurts’

Just lately I keep finding I’m reading about cognitive overload when it comes to websites.  It’s one of those geeky terms that are like gobbledegook – what does it really mean? The answer is simple – it means that the visitor to your website is...
Tablets are changing websites

Tablets are changing websites

I’ve ranted on at length about the way people process information when they view the website, but the advent of tablets is beginning to change how we behave online. I’ve always been phobic about very long pages that people have to scroll a lot to read, but...
Why your website is like a three-legged stool

Why your website is like a three-legged stool

We all know what happens if you take away a leg from a three-legged stool – it falls over!  But what has this got to do with your website? Successful websites have three main ‘legs’ on which they stand.  They are: The design and development –...