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by lesley | Apr 18, 2016 | Marketing, Reputation
Children don’t respond well to being ignored. Most children want some kind of interaction as reassurance that they are part of a group. They need telling they’re being good; that people are happy to have them around. In fact, if they aren’t getting any feedback...
by lesley | Jul 25, 2011 | Testimonials
A good testimonial is very powerful, but so many so-called testimonials are more like therapy than feedback! You know the kind of thing – ‘It was lovely working with you, you were so helpful and we really enjoyed the experience.’ This kind of...
