Warm and fuzzy feelings

Warm and fuzzy feelings

If you send out a newsletter, regularly or irregularly, what is the purpose of it? There are lots of answers to this: To remind people what we do To keep people up-to-date with what we’re doing To introduce new team members to our list To let people know about new...
Is your reputation bankable?

Is your reputation bankable?

There is an argument that you can’t put a price on your reputation, but what happens when something happens to dent your reputation?  You don’t want negative feedback on Google or TrustPilot or any other platform – because it influences what people who don’t know you...
Is your website helping your reputation?

Is your website helping your reputation?

Keeping your business website up-to-date is important to preserve potential customers’ perception of your business.  Out-of-date website = outdated services (in their subconscious). The regular tasks are things like ensuring the links all still work – that’s basic...
Welcome to YouTube

Welcome to YouTube

If you’re thinking of putting video content onto your social media, don’t forget to upload it to YouTube.   YouTube is often used like a search engine – if you need to know something people are quite likely to search YouTube directly rather than use their search...
Don’t be a spammer

Don’t be a spammer

When I talk to clients about email marketing the most common comment I hear is “I don’t want to be a spammer.” This says a lot about the view of email marketing – it’s seen as unwanted junk landing in your inbox.  In other words it’s got a bad reputation – but why?...