Wisdom!

Wisdom!

What is wisdom? The dictionary (at least the one on my desk) says ‘Good sense, judgment; accumulated learning, knowledge.’  You don’t have to have grey hair and a long white beard (or whatever the female equivalent is) to have wisdom.  It’s something that we grow over...
Who is AIDA?

Who is AIDA?

I first ‘met’ AIDA back in the 1980s when I was discovering sales training.  AIDA is as old as the hills, but equally relevant today. In short it’s an acronym for getting a customer from contact to cash (or card).  It works across many different media, from...
Passion!

Passion!

I have a passion for words, some people consider me to be geeky when I get on my soapbox about incorrect spelling, misuse of words and poor sentence construction.  They’re not usually unkind about my geekiness, but I can almost hear the eye-roll they’re suppressing....
Reputation planning for SMEs

Reputation planning for SMEs

Big oaks from little acorns grow. Big corporations started life as an SME at some point. This means that you need to start as you mean to go on; it’s really tough to change the way people do things once they’ve got into a habit. This means that – even before you start...
Inspiration!

Inspiration!

I read a lot of fiction and sometimes wonder where the authors get their ideas for stories from.  Then I realise that when things happen around me or I hear about something that has happened to someone else, my first reaction is often ‘that would make a great book!’...