Customer-focused marketing

Customer-focused marketing

I used to think that marketing was about advertising and PR.  Then I had to study marketing for my professional qualifications and was astounded to find how many areas of the business are part of the marketing process. Are you ready for this?  Marketing covers:...
Focused on results

Focused on results

If you’re running a business you almost certainly have an eye on the results you get – that’s what puts the money in the bank.  But how often do you do things that don’t actually impact on your results? If we’re going to be pedantic then...
Why is your website so important?

Why is your website so important?

There are so many people for whom their website is an afterthought.  They don’t visit their own site and just assume that it continues to work for them in promoting their business – but, often, the site hasn’t been updated for many months (sometimes...
7 steps to successful online marketing

7 steps to successful online marketing

One of the best things about online marketing is that it’s mostly free – but it does take time and effort.  It’s not just about posting lots of tweets on Twitter or posting all your latest status updates on Facebook and LinkedIn, there’s more...
Making sure your message gets through

Making sure your message gets through

I’m back on my soapbox about the importance of not only delivering the message that your potential client will respond to, but also presenting it in a way that makes it easy for them to see and process. After looking at many websites that start with...
Creating a website for your reader

Creating a website for your reader

Sometimes when I look at websites I wonder what the site owner was thinking when they put it together.  It’s rarely aimed at the reader.  If a website isn’t easy for the reader to understand quickly and find their way around easily, what else could it be...
Writing – one thought at a time

Writing – one thought at a time

A very long time ago I was taught to write by using the formula of: One idea per paragraph and one thought per sentence.   I’ve found that a really good piece of advice – and so have many of the people I’ve shared it with. When we’re writing...