Your language affects your reputation

Your language affects your reputation

I’ve just read a book that was quite good, but the author used the word ‘discreetly’ from time to time – except that most of the time it was spelled ‘discretely’, which means something completely different*.  A couple of times it...
How shiny is your reputation?

How shiny is your reputation?

When was the last time you did a reputation check?  Do you know what people are saying about you – good and not so good? Most of us work hard, are nice to our customers and deliver good quality goods and services – but is that enough to create a great...