See things from your customer’s viewpoint

See things from your customer’s viewpoint

I have banged on incessantly about the importance of knowing who your ideal client is; what industry they come from, what size of company they run (by turnover, number of staff or sites) and so on now we’re on to the next step; what are their problems? If you...
Marketing – one bite at a time

Marketing – one bite at a time

If you’re not a natural marketer it can seem like a huge mountain to climb to put together a successful and ongoing marketing campaign for your business.  Then when a new product or service is launched you have to go back to the drawing board. The challenge is...
Focused on results

Focused on results

If you’re running a business you almost certainly have an eye on the results you get – that’s what puts the money in the bank.  But how often do you do things that don’t actually impact on your results? If we’re going to be pedantic then...