Why, Who, Where, What, When and How?

Why, Who, Where, What, When and How?

When I’m talking to people about marketing their reputation I often find that they haven’t really thought about the Why, Who, Where, What, When and How of their online marketing.  Quite often the reason for embarking on it is ‘because everyone else...
Talk to your customers

Talk to your customers

Of course we all talk to our customers, to establish what they want, to check details, to keep them up to date with order progress – but how often do we REALLY talk to them? How many service providers have an in depth knowledge of their customers?  The sort of...
Talk to your customers

Twitter to market your business

Twitter is a bit like Marmite – people tend to love it or hate it.  Some people see it as an amazing network where you can talk to anyone and get pretty instant responses – a bit like text messaging on a global scale.  Other people just don’t get it...
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The best business books make you laugh!

I’m always reading new books – the web is constantly changing and I need to keep up.  However, some things don’t change for the better and I’m a big fan of common sense when it comes to putting things together for my clients’ websites. If...
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What is a writer?

The simple answer is ‘someone who writes’, but there are all kinds of writing and designating someone as ‘a writer’ creates more questions than answers! If someone is introduced as a writer most of us immediately think ‘novelist’ or...
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5 steps to LinkedIn success

Logging in daily isn’t enough to count as active – it’s better than doing nothing except responding to the occasional LinkedIn email, but just looking is definitely more passive than active. If you want to transform your activity on LinkedIn follow these tips: Don’t...
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Make your mind up

Are you jack of all trades or a specialist?  Many people make the mistake of trying to get as many skills as possible into their portfolio in the hope that everyone who connects with them will find something of interest. This is a challenge on LinkedIn as the system...
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Does your LinkedIn profile glow?

Someone else saying how amazing you are is always a much more powerful pitch than you telling people how good you are.  It’s known as ‘third party validation’ and, understandably, most company owners are keen to let their potential clients what great things people...
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What kind of LinkedIn profile do you have?

There are different kinds of LinkedIn profile – it all depends on your role. Are you job-hunting? Are you an employee? Are you a business owner? Each of these situations means a different approach to completing your profile.  For instance: If you’re a business owner...
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Are you the same as everyone else?

Of course you’re not – every human being is unique, but if you’re a business supplying products or services there’s a reasonably good chance that what you say about your business is pretty much the same as your competitors.  This makes it hard to really stand out from...