by lesley | Sep 29, 2024 | Reputation
Your reputation depends on what other people say and write about you. If you have a good reputation, it means you’re doing something right. But what happens if your reputation is good, but is almost a trade secret? Lots of people do a great job for their customers,...
by lesley | Jul 19, 2024 | Marketing
John Wanamaker, a 19th century retailer is accredited with the quote: “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” Many businesses say similar things about their marketing – along the lines of ‘I know some of my...
by lesley | Jun 28, 2024 | Social media
Engagement gets tougher as there’s just so much content on every social platform that it would be a full-time job to try and keep up with it all. People flick and scroll too quickly to stop and like, share or comment. That doesn’t mean that they’re not reading your...
by lesley | Jun 19, 2024 | Reputation
The most valuable information your clients can give you is how whatever you do for them makes a difference. This is one of the reasons I give people a 3-question formula for getting testimonials. It’s: What did we do for you? What was it like working with us? What...
by lesley | Apr 9, 2024 | Marketing
If you’re running a small business marketing is essential, but it’s also one of the things that gets pushed down the to-do list when you get busy. If you don’t maintain visibility and keep ‘restuffing the sausage machine’, you’ll find your business suffers from feast...
