Uncharted territory …

Uncharted territory …

With a lovely new shiny year to explore, most people see the months ahead as uncharted territory.  Most of us measure the year by the calendar – you hear phrases like “I hope this year is going to be better than the last one,” or “Last year was amazing – now we just...
When did you last ask for a testimonial?

When did you last ask for a testimonial?

Testimonials are powerful and most of your customers and clients would be happy to provide one – but they need to be asked or it just doesn’t cross their minds. Testimonials are third party validation.  They’re great marketing tools – providing they have the right...
Is your social strategy working?

Is your social strategy working?

Making social media work well is like walking on ice.  The social platforms are forever changing their algorithms. Gone are the days where 15% of your page followers on Facebook saw your posts.  Today almost zero see them, unless they actively visit your page – unless...
What’s your influence strategy?

What’s your influence strategy?

Your reputation depends on what other people say and write about you.  If you have a good reputation, it means you’re doing something right.  But what happens if your reputation is good, but is almost a trade secret? Lots of people do a great job for their customers,...
I don’t know what’s working

I don’t know what’s working

John Wanamaker, a 19th century retailer is accredited with the quote: “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” Many businesses say similar things about their marketing – along the lines of ‘I know some of my...