Is your reputation bankable?

Is your reputation bankable?

There is an argument that you can’t put a price on your reputation, but what happens when something happens to dent your reputation?  You don’t want negative feedback on Google or TrustPilot or any other platform – because it influences what people who don’t know you...
Is your website helping your reputation?

Is your website helping your reputation?

Keeping your business website up-to-date is important to preserve potential customers’ perception of your business.  Out-of-date website = outdated services (in their subconscious). The regular tasks are things like ensuring the links all still work – that’s basic...
Welcome to YouTube

Welcome to YouTube

If you’re thinking of putting video content onto your social media, don’t forget to upload it to YouTube.   YouTube is often used like a search engine – if you need to know something people are quite likely to search YouTube directly rather than use their search...
Don’t be a spammer

Don’t be a spammer

When I talk to clients about email marketing the most common comment I hear is “I don’t want to be a spammer.” This says a lot about the view of email marketing – it’s seen as unwanted junk landing in your inbox.  In other words it’s got a bad reputation – but why?...
Are you missing opportunities?

Are you missing opportunities?

When you’re running a small business one of the toughest – and most critical – tasks is attracting new customers.  This is doubly true if you’re not a natural sales person. In reality, after a couple of decades in business, I’ve found that most of my customers come to...