Don’t be a spammer

Don’t be a spammer

When I talk to clients about email marketing the most common comment I hear is “I don’t want to be a spammer.” This says a lot about the view of email marketing – it’s seen as unwanted junk landing in your inbox.  In other words it’s got a bad reputation – but why?...
Are you missing opportunities?

Are you missing opportunities?

When you’re running a small business one of the toughest – and most critical – tasks is attracting new customers.  This is doubly true if you’re not a natural sales person. In reality, after a couple of decades in business, I’ve found that most of my customers come to...
What IS a newsletter?

What IS a newsletter?

There are many opinions about what a newsletter is.  There is a faction that says the secret is in the name ‘NEWS-letter’.  However, what constitutes news for your audience? It’s probably not what YOU consider to be news, but remember that you’re delivering content to...
What makes a reputation?

What makes a reputation?

Your reputation is what people say about you, whether verbally or in writing.  To build a good reputation you need to influence two groups of people: Those who know you and have experienced your expertise Those who don’t know you yet Customers This includes clients –...
How good a shop window is your website?

How good a shop window is your website?

If you have an eCommerce website your website isn’t just your shop window – it’s your shop too.  But if you have what is often referred to as a ‘brochure site’, it’s intended to be a taster for people to get a feel for what you offer. This means that your home page...