by lesley | Nov 24, 2010 | Marketing, Readability
1. If you want your reader to feel your words are for them, use ‘you’ and ‘your’ – not ‘we’, ‘us’ or ‘our’. Most people are not interested in what you do, only in what they get. 2. Know what your...
by lesley | Nov 8, 2010 | Readability
In order to know how to get people to read what you have to say, you need to know what gets in the way of them getting your message. This is usually a combination of usability issues and readability issues. These are a few of the readability challenges that prevent...
by lesley | Sep 6, 2010 | Readability
If you’ve invested lots of time and money in creating a website and promoting yourself online, it could all be a bit pointless if people arrive on your site and then don’t stay long enough to get your message. These are a selection of things that stop...
by lesley | Jul 4, 2010 | Marketing, Website copy
I’ve been banging on about headlines a lot lately – so I might as well continue the trend here! Most people think a headline is something found in a newspaper or magazine – but headlines should be on every written communication you create. That...
by lesley | Jun 8, 2010 | Readability, Website copy
When you’ve gone to the trouble of getting a website set up,invested your money in it and probably gone through a certain amount of pain to create the web copy that goes on each page, you want people to stay on it and take action to either buy something or to...