First impressions

First impressions

You may have heard the quotation ‘You never get a second chance to make a first impression’.  It’s not just a clever phrase, it’s very true.  In a world where information is thrown at us in a constant deluge on social media, it’s doubly true.  That amazing first...
Task v. People

Task v. People

Take any personality profiling test and you’ll find that, somewhere in the report, it will identify whether you’re a task-focused person or a people person.  Most of us want to be seen as people-focused, but even if you’re a task-focused person, it doesn’t mean that...
Here are your blog starters for 10

Here are your blog starters for 10

If you’re an expert and you share your expertise to help your clients, writing a blog (or doing a video blog) is an amazing way to show potential clients that you know your stuff. OK, you may be saying “But you would say that, you’re a writer.”  Yes, writing is easy...
Me, an author?

Me, an author?

Currently, the boot of my car has a couple of dozen copies of the latest book I’ve produced, The Reputation Gap, written with my co-author, Peter Roper.  It’s not my first book and I’m currently well into the next one.  As a writer, it’s probably not surprising that...
What’s on the menu?

What’s on the menu?

Over the years website navigation has changed.  In the early days the menu generally appeared on the left in a vertical column.  Then it migrated to be a horizontal strip under the main banner.  These days it’s frequently presented as a ‘hamburger’ (three little lines...