Being in the spotlight

Being in the spotlight

I was reading something the other day that featured a quote: It’s not what you say about your business that matters; it’s what other people say.  Whilst what other people say is really important, really smart business owners invest time and effort in...
Reputation + Relationship = Revenue

Reputation + Relationship = Revenue

On a theoretical level we all know that reputation is important and that, without a relationship, business does not get done – so you need both to generate revenue reliably. If you are proactive in building strong relationships you’ll enhance your...
What is your reputation worth?

What is your reputation worth?

That’s a big question – and one that it’s probably difficult, if not impossible to put a number on.  Most of us work hard, try to keep our customers happy, help people where we can and hope that people like what we do and say good things about us to...
Resolution or Revolution?

Resolution or Revolution?

It’s that time of year when everyone is busily planning all the amazing things they are going to do over the next 12 months – and, by now, have often actually got started.  Some people have already fallen off the wagon too!  Those people who promised...