The customer has landed

The customer has landed

When your customer lands on your website how easy is it for them to understand what you do/sell/provide? Web surfers are impatient, have the attention span of a gnat and finding an alternative that’s ‘easier’ is – easier – than struggling with anything...
You’ve got mail

You’ve got mail

What’s the difference between a newsletter and email marketing?  Some people will tell you that a newsletter should be information, while email marketing is promotion or sales.  However, there’s information – and ‘information’. I’ve said this many times before...
How social is your media?

How social is your media?

Social media seems to be the answer to everything these days – whether you’re trying to build up your business, recruit staff or reconnect with people from your past.  I use it to stalk my children, stay in touch with people who aren’t just around the corner,...
Why bother blogging?

Why bother blogging?

As a business owner or a consultant your blog is where you show off your knowledge, expertise and experience.  It’s the platform where people who are looking for your kind of expertise can see how good you are – even before they part with any money. Given the...
Goals, dreams and to do lists

Goals, dreams and to do lists

If you’re running a business you almost certainly have a to do list, whether that’s a daily list of actions, an ongoing list of project activities to complete or a mix of the two.  People use all kinds of devices to manage these, from complex project management...
Do you dream of being an author?

Do you dream of being an author?

Everyone has a book in them and, as a business owner or consultant, you’ve probably got more than one.  Your expertise and experience have value and being able to claim the title ‘author’ has a certain kudos. The problem with daydreaming about becoming an author, is...
The list building magnet

The list building magnet

We all like something for nothing – particularly when that something is of value to us.  On the other hand we don’t want yet another boring newsletter landing in our inbox.  What have these two facts got to do with each other? They’re both common approaches...
Answer the question

Answer the question

I used to belong to the Institute of Management (now the Chartered Management Institute) and one of our branch meetings took place in a brewery.  That may seem a stretch for a management group, but actually the brewery in question had recently won a business award and...
Follow up your event

Follow up your event

Whether you’re doing a free webinar to generate interest in your products or services or speaking at a business event or even exhibiting at a trade show, you’ll have a list of attendees.  (Most event organisers share their list of registrations with exhibitors and...