How to brief a web designer

How to brief a web designer

Before we get into this, let me just say I am not a web designer.  However, I’ve worked with a lot of people who are – and a lot of customers who I’ve written web content for, so I’ve heard all the horror stories – and also quite a few ecstatic reviews. Your web...
Who is AIDA?

Who is AIDA?

I first ‘met’ AIDA back in the 1980s when I was discovering sales training.  AIDA is as old as the hills, but equally relevant today. In short it’s an acronym for getting a customer from contact to cash (or card).  It works across many different media, from...
Is this what you were looking for?

Is this what you were looking for?

Websites have changed so much over the years – both to reflect latest designs and also to satisfy user behaviours. There was a time when visitors would actually read 300 words of copy – not any longer!  If the headline doesn’t give them the information they want,...
Is your website due for a freshen up?

Is your website due for a freshen up?

When did you last take a proper look at your website?  Not just a quick glance to check it’s still working, but a genuine assessment of whether it’s doing its job properly. If you’re struggling to remember, that’s probably your answer right...
10 boxes your home page should tick

10 boxes your home page should tick

We all hear that phrase ‘Content is King’, but it’s not quite true for the home page on your website.  The days of 300 words of text are long gone, search engines are more sophisticated and visitors to your websites behave differently.  They’re reading on smart phones...