Sales or Marketing?

Sales or Marketing?

So many people get confused about these two – is Sales part of Marketing or does Marketing lead to Sales?  Or is Marketing just another way of saying Sales? I can’t blame them for getting confused.  I used to work in a marketing department and even I was a bit vague...
When is it the ‘right’ time?

When is it the ‘right’ time?

I meet far too many people who want to tell me why they ‘can’t’ do something.  People who can, do – they don’t spend their time talking it over, they just get stuck in and get on with it!  Even when you offer help, some people will tell...
Are you email savvy?

Are you email savvy?

This blog has real magic as it was written by The Sourcerer – aka Shelley Morris who keeps me organised.  It’s all about one of those ‘obvious’ things that many people overlook.  Enjoy! Exasperated and infuriated describe very well how I’ve...
Five Facebook Page Fun-damentals

Five Facebook Page Fun-damentals

Another guest post from the social media expert, Sarah Arrow.  She really walks the talk so she knows what she’s doing – take note! If you have a Facebook page and you are not quite sure what to do with it, or what to update it with then this post is just...
How congruent is your image?

How congruent is your image?

If you’re in business you want to provide good quality products and services to your customers – or you won’t stay in business long.  However, does everything you do reflect the same level of quality? I have a ‘thing’ about business cards...
How to really irritate your website visitor

How to really irritate your website visitor

I like to think that I write good quality web content – and my team do too – but once written it all depends on the design as to whether anyone ever reads it.  These are some of the things that really get my goat and are virtually guaranteed to stop people...
The right words for the job

The right words for the job

Do you know how people see you when they meet you?  Are you serious and thorough, fun and quirky, practical and down-to-earth?  If you’re in business your company will have a personality too – and, if you’ve grown it from scratch, it’s probably...
The online marketing map

The online marketing map

There are many opportunities to market your business online – and some people take advantage of as many as possible, whilst others don’t know where to start. My advice is to start with yourself and your business: What do you deliver to your customers?  In...