Stand out from the crowd

Stand out from the crowd

In business everyone has competition, so to get ahead of the pack you really have to stand out – and that can be difficult.  There are lots of ways you can stand out: Dye your hair green Drive around in really noticeable car Always wear the same colour –...
Stand out from the crowd

Talk to your customers

Of course we all talk to our customers, to establish what they want, to check details, to keep them up to date with order progress – but how often do we REALLY talk to them? How many service providers have an in depth knowledge of their customers?  The sort of...
12 ways to get RAVEs

12 ways to get RAVEs

I created the RAVE acronym to help people to see the value of promoting their company – here are 12 tips to build your RAVE factor Reputation Check your online security – Facebook privacy settings, notifications from your various platforms and change...
Top 10 tips to improve your reputation

Top 10 tips to improve your reputation

Reputation is generated by ‘people talking about you’; that can include people writing about you too and that can include: Emails Social media Blogs including comments on your blog or someone else’s, possibly a third party’s Testimonials or recommendations on various...
12 ways to get RAVEs

Being in the spotlight

I was reading something the other day that featured a quote: It’s not what you say about your business that matters; it’s what other people say.  Whilst what other people say is really important, really smart business owners invest time and effort in...
Reputation + Relationship = Revenue

Reputation + Relationship = Revenue

On a theoretical level we all know that reputation is important and that, without a relationship, business does not get done – so you need both to generate revenue reliably. If you are proactive in building strong relationships you’ll enhance your...