by lesley | Apr 30, 2009 | Readability, Website copy
I was lucky to work for a client of some of the top advertising agencies back in the 1980’s – I learned from some of the best people in the advertising business how capital letters work. The secret is that most of the time they actually STOP people...
by lesley | Apr 29, 2009 | Readability, Testimonials, Website copy
Most people sit down and write what they want to say – and the result may have all the information in it, but doesn’t have structure. It’s a bit like Eric Morecombe said to Andre Previn “I’m playing all the right notes, but not...
by lesley | Apr 28, 2009 | Website copy
Have ever watched someone waiting for a web page to download? Do they sit calmly or are their fingers tapping impatiently and a certain amount of muttering and sighing going on if it doesn’t snap onto the screen instantly? It’s amazing when you think that...
by lesley | Apr 14, 2009 | Readability, Website copy
I’ve talked about headlines and how important they are – then the subject of subheaders came up. So what is a subheader? It’s not a byline – that’s the ‘by Joe Bloggs’ bit that tells you who wrote it. It’s not a...
by lesley | Mar 20, 2009 | Website copy
Your About us page is not usually the first place people will look, but it is the place where they’ll check after they’ve decided you’ve got something they want. It’s where they ‘check you out’ – does your web copy tell them...