I don’t know what’s working

I don’t know what’s working

John Wanamaker, a 19th century retailer is accredited with the quote: “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” Many businesses say similar things about their marketing – along the lines of ‘I know some of my...
When is news not news?

When is news not news?

Strictly speaking a business newsletter doesn’t fall into the category of ‘news’.  Most business newsletters are more promotion than news.  The nearest they get to news is the launch of a new product or service. Information about what’s going on in your company really...
Why you?

Why you?

The most valuable information your clients can give you is how whatever you do for them makes a difference.  This is one of the reasons I give people a 3-question formula for getting testimonials.  It’s: What did we do for you? What was it like working with us? What...
Have you we’d all over your website?

Have you we’d all over your website?

The first time I heard this phrase was on a tele-seminar more than 20 years ago, so it’s not new – but it’s still the most common mistake people make. Take a look at the websites of the people you network with – you’ll quickly spot which ones are professionally...
Make marketing work

Make marketing work

If you’re running a small business marketing is essential, but it’s also one of the things that gets pushed down the to-do list when you get busy.  If you don’t maintain visibility and keep ‘restuffing the sausage machine’, you’ll find your business suffers from feast...