Do it now!

Do it now!

Do you know what you want people to do when they’ve looked at each page on your website? Every page should have a purpose, whether that’s to send the reader to another page with more information or to contact you by phone or email, or fill in a form,...
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Your reader’s journey through your website

When someone lands on your website they are usually looking for something, whether that’s a product, a service or information. The secret of a good website is that their journey from their landing point to where they get what they want is seamless. There are no...
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Writing for your reader

I wish I had a pound for every website I’ve visited that starts with ‘We’ – and then continues to ‘We’ all over their website in paragraph after paragraph! I know we’re all proud of what we do – but, as a potential...
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Giving them what they want

This is your third step on the journey of writing the right thing for the right audience! Today we’re going to look at what people want. Now you’ve got your message honed and you’ve identified at least one target audience, you need to know how to...
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Who is in your audience?

When you’ve cracked the message and got that polished to a shine, you need to know who you want to get it. I hear lots of people saying ‘Anybody’ or ‘Everybody’ – and I know of services and even products that do have a very wide...