by lesley | May 6, 2009 | Readability, Website copy
The navigation on your site is one of the key issues affecting usability, so it’s quite important to get it right. Generally, a menu is expected to be either to the left of the copy or across the page horizontally underneath the masthead (your brand). If the...
by lesley | May 1, 2009 | Readability, Website copy
If you’ve got visitors to your website you want to keep them! This is all about readability. Reduce your bounce rates and improve retention by paying attention to these five things: 1. Put the headline in the right place – it needs to be in prime real...
by lesley | Apr 30, 2009 | Readability, Website copy
I was lucky to work for a client of some of the top advertising agencies back in the 1980’s – I learned from some of the best people in the advertising business how capital letters work. The secret is that most of the time they actually STOP people...
by lesley | Apr 29, 2009 | Readability, Testimonials, Website copy
Most people sit down and write what they want to say – and the result may have all the information in it, but doesn’t have structure. It’s a bit like Eric Morecombe said to Andre Previn “I’m playing all the right notes, but not...
by lesley | Apr 27, 2009 | Marketing, Readability, Website copy
I love words – however, as George Bernard Shaw famously said ‘You must learn to murder your children’! Writing lots of lovely words about your company doesn’t work for the reader on the web. When someone has arrived at your website they are...
by lesley | Apr 14, 2009 | Readability, Website copy
I’ve talked about headlines and how important they are – then the subject of subheaders came up. So what is a subheader? It’s not a byline – that’s the ‘by Joe Bloggs’ bit that tells you who wrote it. It’s not a...
