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Read me!

This is the first thing you want people to do so you can connect them to your message. Whether it’s a brochure, flyer, website, blog, article or email the first thing they see must make them curious or interested enough to pursue things further. On a brochure...
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Creating hard copy brochures

These days people tend to focus on the web – and if you read the preceding blogs you’ll already have some ideas about creating copy for your website, but what about a hard copy brochure? The main purpose of a brochure is to put information about your...
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Do you write like you talk?

When I was young I was a prolific letter writer – I had an American pen-friend and a French pen-friend, and my Mum stood over me shortly after Christmas and birthdays, insisting that I wrote to say ‘thank you’ to my aunts and uncles who had sent...
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Which word is right?

English is a very rich language with many more words than most languages have – however, even with so many words to choose from there are many instances where one or more sound the same, but mean something different. Here are the most common words that are...
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Language, language!

Knowing what your message is, who your readers are and what they want is a great start, but then you need to write in their language.  Before you start rushing off to find out how much it will cost to translate your site into Greek, Dutch and Swahili, stop! ...
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5 reasons why people don’t get your message

If you want people to get your message you need them to hang around long enough to read it. There are lots of reasons people don’t stay on a website; these are just five of them: 1. Too much going on, making it difficult for them to focus on any one thing and...
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Do it now!

Do you know what you want people to do when they’ve looked at each page on your website? Every page should have a purpose, whether that’s to send the reader to another page with more information or to contact you by phone or email, or fill in a form,...
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Your reader’s journey through your website

When someone lands on your website they are usually looking for something, whether that’s a product, a service or information. The secret of a good website is that their journey from their landing point to where they get what they want is seamless. There are no...
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Writing for your reader

I wish I had a pound for every website I’ve visited that starts with ‘We’ – and then continues to ‘We’ all over their website in paragraph after paragraph! I know we’re all proud of what we do – but, as a potential...
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Giving them what they want

This is your third step on the journey of writing the right thing for the right audience! Today we’re going to look at what people want. Now you’ve got your message honed and you’ve identified at least one target audience, you need to know how to...