How well does your website work?

How well does your website work?

When you launch your shiny new website do you test it to find out if it works for the reader? Ask a selection of customers, suppliers and associates to test it out for you and give you feedback. Ask them to: Understand the site’s purpose. Find the main product...
How well does your website work?

Web copy that persuades

When you’re writing web copy it’s easy to let your keyboard run away with you! The first step is to have a structure to write within; I always mind-map my websites and then each page. This is the structure I use: 1. Subject matter of the page 2. Purpose of...
How well does your website work?

Contact us – please

The Contact us page is rarely ‘written’. It’s that page where your email, phone number and snail mail address goes. Sometimes it’s also the page where you ask people to embark on a form filling exercise. Why do you need copy? Every page should...
How well does your website work?

Have you got a route map for your website?

When someone lands on your website where do they go? If I’m hearing you saying that they can choose to go anywhere on the menu, then you’re not using your website properly. You decide on the journey you want them to take and then lead them by the hand (or...
5 Top Tips on writing about your services

Navigating your website

The navigation on your site is one of the key issues affecting usability, so it’s quite important to get it right. Generally, a menu is expected to be either to the left of the copy or across the page horizontally underneath the masthead (your brand). If the...